Terms of Service

These Terms of Service govern your use of the Redleaf Boutique website and every purchase you make through it. By visiting the site or placing an order, you agree to be bound by these Terms. Please read them carefully; if you do not accept them, you should not use the site.

1. Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your province or territory of residence, and that the information you provide to us is accurate and complete. You may not use our products for any unlawful purpose.

2. General conditions

We reserve the right to refuse service to anyone, at any time, for legitimate reasons. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service or the website without our express written permission.

3. Accuracy, completeness, and timeliness of information

We work to keep the information on this site accurate and up to date, but we cannot guarantee that all content is complete, current, or free of errors. The material on this site is provided for general information and should not be your only basis for decisions without consulting more complete sources.

4. Products and availability

All products are subject to availability and may be discontinued or changed at any time. We make every effort to display the colours and images of our products accurately, but we cannot guarantee that your screen displays them exactly as they will arrive.

5. Prices and payment

All prices are shown in Canadian dollars (CAD). Prices may change at any time without notice, but changes do not affect orders that have already been confirmed. The payment methods we accept are listed at checkout and described on our Payment Policy page. Payment is taken when your order is placed.

6. Orders, billing, and account information

We may, at our sole discretion, refuse or cancel an order, including where we suspect fraud or an unauthorized transaction, or where a product was listed at an incorrect price. You agree to provide current and accurate purchase and account information for all orders placed on our site.

7. Shipping and delivery

Processing times, delivery estimates, shipping costs, and delivery regions are described in our Shipping Policy, which forms part of these Terms.

8. Returns and refunds

Returns, exchanges, cancellations, and refunds, including your 30-day return window, are governed by our Refund Policy, which forms part of these Terms.

9. Personal information

Any personal information you submit through the store is handled in accordance with our Privacy Policy.

10. Optional tools and third-party links

We may provide you with access to third-party tools over which we have no control. Links on this site may direct you to third-party websites that are not affiliated with us; we are not responsible for their content or accuracy, and you access them at your own risk.

11. User comments and feedback

If you send us comments, suggestions, or other materials, you agree that we may use them without restriction and without obligation to compensate you. We are under no obligation to maintain comments in confidence. You agree that your comments will not violate any right of any third party or contain unlawful, abusive, or obscene material.

12. Errors, inaccuracies, and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors and to update or cancel affected orders if any information is inaccurate, at any time and without prior notice.

13. Prohibited uses

You may not use the site or its content for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations or laws; to infringe our or others' intellectual property rights; to harass, abuse, or discriminate; to submit false or misleading information; or to upload viruses or other malicious code. We reserve the right to terminate your use of the site for violating any of the prohibited uses.

14. Disclaimer of warranties and limitation of liability

Except as expressly stated in these Terms and to the maximum extent permitted by applicable law, the service and all products are provided "as is" and "as available" without warranties of any kind. Nothing in these Terms excludes or limits rights you hold under mandatory consumer protection legislation in your province or territory of residence.

15. Indemnification

You agree to indemnify and hold harmless Redleaf Boutique and Ecomsonic LLC, and our employees and suppliers, from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions remain in full force and effect.

17. Termination

These Terms are effective until terminated by either you or us. You may terminate them at any time by ceasing to use the site. We may terminate them if, in our sole judgment, you fail to comply with any term, and you will remain liable for all amounts due up to the date of termination.

18. Entire agreement

These Terms, together with the policies referenced in them, constitute the entire agreement between you and us regarding your use of the site, and supersede any prior agreements.

19. Governing law

These Terms are governed by the laws of the State of Wyoming, United States. This choice of law does not deprive you of the protection of mandatory consumer protection rules that apply in your province or territory of residence in Canada.

20. Changes to these Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. It is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.

21. Contact

Questions about these Terms can be sent to hello@redleafboutique.com, by phone at +1 428 436 4496, or through our Contact page.

Contact Information

Store name: Redleaf Boutique
Legal name: Ecomsonic LLC

Company address: 1603 Capitol Ave, Cheyenne, WY 82001, United States
Warehouse Address: 8665 Barnard St, Vancouver, BC V6P 5G6, Canada

E-mail: hello@redleafboutique.com
Phone number: +1 428 436 4496

Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM (PT)

We aim to respond within 24 hours.