Privacy Policy

Last updated: June 24, 2026

This Privacy Policy describes how Redleaf Boutique, operated by Ecomsonic LLC ("Redleaf Boutique," "we," "us," or "our"), collects, uses, and discloses your personal information when you visit redleafboutique.com, make a purchase, or otherwise interact with us (the "Services"). We serve customers across Canada, and this policy is written to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. By using the Services, you consent to the practices described below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and operational reasons. We will post the revised policy on this page and update the date above. We encourage you to review it periodically.

Our accountability for your information

Ecomsonic LLC is accountable for the personal information under its control. We have designated a contact responsible for our compliance with this policy and with PIPEDA, who can be reached at hello@redleafboutique.com.

Personal information we collect

Depending on how you interact with us, we may collect:

  • Contact details, such as your name, billing and shipping address, phone number, and email address.
  • Order information, such as the items you purchase and your payment confirmation. Your full card number is processed by our payment provider and is not stored on our systems.
  • Account information, such as your username, password, and preferences.
  • Customer support information, such as the contents of messages you send us.
  • Technical information collected automatically, such as your IP address, browser type, the pages you view, and the dates and times of your visits, including through cookies and similar technologies.
Purposes for which we use your information

Consistent with PIPEDA, we identify the purposes for which we collect your information at or before the time of collection. We use your personal information to process and deliver your orders, take payment, provide customer service, prevent fraud, communicate with you, comply with legal obligations, and, where you have consented, send you marketing. We will not use your information for a new purpose without your consent unless permitted or required by law.

Consent

By providing your personal information and using our Services, you consent to our collection, use, and disclosure of that information as described in this policy. Depending on the sensitivity of the information, your consent may be express or implied. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us at hello@redleafboutique.com; doing so may affect our ability to provide certain Services.

How we disclose personal information

We disclose personal information only as needed to operate our store, including:

  • With service providers who perform services on our behalf, such as Shopify (our e-commerce platform), payment processors, and shipping and fulfillment partners.
  • With analytics and advertising partners, where you have consented.
  • To comply with applicable law, a legal process, or a lawful request from a public authority.
  • In connection with a business transaction such as a merger or sale of assets.

We do not sell your personal information. When we transfer information to a service provider, we use contractual and other measures to require a comparable level of protection.

Relationship with Shopify

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell to you. Shopify may process your information to provide and improve its services. You can read more in Shopify's privacy policy at https://www.shopify.com/legal/privacy.

Third-party websites and links

Our Services may contain links to websites we do not operate or control. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Children's privacy

Our Services are not directed to children, and we do not knowingly collect their personal information. If you believe a child has provided us with information, please contact us at hello@redleafboutique.com and we will delete it.

Safeguards and retention

We protect your personal information with security safeguards appropriate to its sensitivity, including encryption of information in transit at checkout. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law, after which it is destroyed, erased, or anonymized.

Accuracy

We work to keep your personal information accurate, complete, and up to date for the purposes for which it is used. You can help us by keeping your account information current.

Your rights: access and correction

Under PIPEDA and provincial law, you have the right to access the personal information we hold about you, to be told how it has been used and to whom it has been disclosed, and to request corrections. To make a request, contact us at hello@redleafboutique.com. We may need to verify your identity before responding, and we will respond within the timeframes required by law.

Residents of Quebec and other provinces

If you reside in Quebec, you may have additional rights under Quebec's Law 25, and residents of British Columbia and Alberta have rights under their provincial Personal Information Protection Acts. We honour these rights where they apply. Contact us at hello@redleafboutique.com to exercise them.

Challenging our compliance and complaints

If you have a question or concern about how we handle your personal information, please contact us first at hello@redleafboutique.com and we will work to resolve it. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca) or your provincial privacy regulator.

International processing

Your information may be processed and stored outside Canada, including in the United States, where our company and certain service providers operate. While in another jurisdiction, your information may be subject to that jurisdiction's laws. We take steps to ensure it remains protected in accordance with this policy.

Contact us

For any question about this Privacy Policy or to exercise your rights, contact us at hello@redleafboutique.com or write to Ecomsonic LLC, 1603 Capitol Ave, Cheyenne, WY 82001, United States.


You can also reach us at any time through our Contact page.

Contact Information

Store name: Redleaf Boutique
Legal name: Ecomsonic LLC

Company address: 1603 Capitol Ave, Cheyenne, WY 82001, United States
Warehouse Address: 8665 Barnard St, Vancouver, BC V6P 5G6, Canada

E-mail: hello@redleafboutique.com
Phone number: +1 428 436 4496

Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM (PT)

We aim to respond within 24 hours.